Snapchat experiences widespread service disruption as users are unable to log into their accounts

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Snapchat Technical Issue

Snapchat users worldwide are currently experiencing difficulties logging into their accounts, causing an outage. This issue, which was detected by Downdetector, began after 11 am and has been reported by over 3,700 users. Affected users have turned to X (formerly known as Twitter) to voice their concerns. Below are a few of the responses received:

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There were individuals who experienced difficulties in sending pictures or messages to their friends, as well as uploading images. It appears that the problem was limited to the servers in India. Many users have taken to social media to express their thoughts and share memes regarding this situation. According to Down detector, a platform that monitors service outages, over 70% of Snapchat users encountered problems with the app on their mobile devices.

Snap is also considering staff reductions

Snap, the creator of Snapchat, is implementing changes by downsizing its workforce. Approximately 10% of the employees, totaling around 500 jobs, will be affected by this decision. The objective is to optimize operations and foster a culture of collaboration. The company aims to streamline management hierarchies and promote face-to-face cooperation among its staff.

According to Snap, these modifications will allow them to prioritise crucial matters and prepare for future expansion. They will ensure compliance with applicable regulations and effectively communicate with their staff throughout this transition. Essentially, it involves reorganising elements to enhance functionality.

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